News for 'grievance redressal'

Acid attack victims to get quota in central govt jobs

Acid attack victims to get quota in central govt jobs

Rediff.com28 Jan 2018

One per cent posts each shall be also reserved for people suffering from autism, intellectual disability, specific learning disability and mental illness.

How RBI plans to check banking fraud

How RBI plans to check banking fraud

Rediff.com29 Aug 2022

As part of its efforts to strengthen customer protection, Reserve Bank is considering setting up a fraud registry to create a database of fraudulent websites, phones and various modus operandi used for digital fraud. Such a database will help prevent these fraudsters from repeating the fraud as the websites or phone numbers would be blacklisted, RBI executive director Anil Kumar Sharma said on Monday. "There is no definite timeline for setting up of the fraud registry.

New Bill May Throttle OTT

New Bill May Throttle OTT

Rediff.com7 Dec 2023

'Subjecting each such creative content to scrutiny will impose burdens on the OTT platforms and impact user experience.'

Govt says Twitter defaming India, Delhi police rejects remarks

Govt says Twitter defaming India, Delhi police rejects remarks

Rediff.com27 May 2021

The Delhi Police on Thursday said the statements by Twitter on the ongoing enquiry in the 'toolkit' case was mendacious and designed to impede the lawful enquiry.

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

Mamata removes CP, top health officials, but docs to continue stir

Mamata removes CP, top health officials, but docs to continue stir

Rediff.com17 Sep 2024

Following a meeting with the medics, she claimed that talks were "fruitful" and nearly "99 percent of their demands have been accepted", Banerjee said.

Twitter website displays J-K, Ladakh as separate country

Twitter website displays J-K, Ladakh as separate country

Rediff.com28 Jun 2021

This is the second time Twitter has misrepresented India's map. Earlier it had shown Leh as part of China.

Rajya Sabha passes Multi-State Cooperative Societies (Amendment) Bill

Rajya Sabha passes Multi-State Cooperative Societies (Amendment) Bill

Rediff.com2 Aug 2023

The Rajya Sabha on Tuesday gave its green light to the Multi-State Cooperative Societies (Amendment) Bill 2023. This Bill introduces significant amendments to the Multi-State Cooperative Societies (MSCS) Act. These modifications aim to enhance the transparency and accountability of these cooperatives' operations in a bid to improve governance.

SC rejects plea to bar Modi from elections for poll code breach

SC rejects plea to bar Modi from elections for poll code breach

Rediff.com14 May 2024

The Supreme Court on Tuesday refused to entertain a plea seeking to bar Prime Minister Narendra Modi from elections for allegedly making hate speeches and violating the Model Code of Conduct during campaigning.

WhatsApp bans over 23.28 lakh Indian accounts in August

WhatsApp bans over 23.28 lakh Indian accounts in August

Rediff.com1 Oct 2022

Over 23.87 lakh Indian accounts were banned by WhatsApp in July.

Trai mulls monitoring system for grievances

Trai mulls monitoring system for grievances

Rediff.com12 Jun 2009

At present, there is no such system to know if the customer's complaint has been addressed or not, if not why, once a user lodges complaint with a service provider on any issues ranging from billing to quality of service. It is left to the telcos to look at complaints and act on it and sometimes there are long-pending complaints which go unadressed for a long time or not looked into at all and the customers become helpless and stop pursuing the solution.

A-I pilot unions seek airline chairman's intervention to address their grievances

A-I pilot unions seek airline chairman's intervention to address their grievances

Rediff.com19 Dec 2022

Air India's pilot unions on Monday alleged that working conditions are hostile at the airline and sought Tata group chairman N Chandrasekaran's intervention to resolve the issues. Tata group took control of loss-making Air India in January this year. The two pilot unions -- IPG and ICPA -- claimed that despite its unflinching support extended to Air India in its growth and expansion plan, the management has not reciprocated in the same manner.

IEPFA reaches out to top hundred firms to ease investor claims' process

IEPFA reaches out to top hundred firms to ease investor claims' process

Rediff.com2 Jun 2023

The investor education and protection fund authority (IEPFA) has reached out to top hundred companies to reduce the documentation required for individuals trying to claim their shares, according to a senior government official. Recently, the Supreme Court-appointed expert panel on the Adani-Hindenburg case had raised issues such as capacity constraints faced by IEPFA in clearing these claims which are over Rs 5,000 crore. "Our immediate priority is to ensure that claims of those investors whose application was approved a year ago but the transfer has not gone through yet are settled first.

Plea in HC seeks directions to Twitter to comply with IT rules

Plea in HC seeks directions to Twitter to comply with IT rules

Rediff.com28 May 2021

The plea, by a lawyer, stated that the Information Technology Rules came into effect from February 25 and the Centre had given three months to every social media intermediary, including Twitter, to comply with them.

SEBI Sees Sharp Rise In Complaints, Here's Why

SEBI Sees Sharp Rise In Complaints, Here's Why

Rediff.com11 Mar 2024

As many as 5,532 complaints were received by the regulator in January, an 80 per cent increase over the number of complaints filed in the previous month.

RBI panel suggests a host of customer-centric initiatives for banks

RBI panel suggests a host of customer-centric initiatives for banks

Rediff.com5 Jun 2023

An RBI-appointed panel on Monday recommended hosts of customer-centric initiatives for banks, including online settlement of claims by heirs of deceased account holders, flexibility for submission of life certificates by pensioners and a centralised KYC database. The report of the Committee for Review of Customer Service Standards in RBI Regulated Entities (REs) has also suggested that the operations of accounts should not be stopped pending periodic Know Your Customer (KYC) updates. It recommended that there should be a time limit for the return of property documents to borrowers after the closure of the loan account, failing which a penalty should be imposed on the lender.

'Will My Health Insurance Premium Increase If...?'

'Will My Health Insurance Premium Increase If...?'

Rediff.com26 Dec 2024

Ask rediffGURU and PF expert Milind Vadjikar your insurance, stocks, mutual fund and personal finance-related questions.

ICC, PCA fail to resolve issues

ICC, PCA fail to resolve issues

Rediff.com6 Oct 2006

'If ICC does not accept our conditions, we may be forced to pull-out,' IS Bindra declared on Friday.

Kingfisher not a wilful defaulter, says HC

Kingfisher not a wilful defaulter, says HC

Rediff.com28 Dec 2014

Calcutta HC dismisses United Bank of India's decision on technical grounds

Govt on Musk's Twitter takeover: How does it matter who owns what?

Govt on Musk's Twitter takeover: How does it matter who owns what?

Rediff.com28 Oct 2022

India's expectation of Twitter complying with the country's rules for social media platforms will not change with its takeover by Elon Musk, according to a senior minister.

Bhopal case: Former DGP removed from govt post

Bhopal case: Former DGP removed from govt post

Rediff.com15 Jun 2010

The Madhya Pradesh government on Tuesday removed former Director General of Police (DGP) Swaraj Puri, who had played a key role in the release of the former Union Carbide chief Warren Anderson, from the state-run Narmada Valley Development Authority (NVDA).

Rule of law an umbrella to protect citizens against State's power: SC

Rule of law an umbrella to protect citizens against State's power: SC

Rediff.com13 Nov 2024

It said the law must be just and fair and should protect the human rights and dignity of all members of society.

FM faces mobile call drops, complains

FM faces mobile call drops, complains

Rediff.com7 Oct 2008

Not only the common subscribers but even Finance Minister P Chidambaram is also peeved over the way mobile calls drop and wanted to know from the group chairman of the largest cellular operator Bharti Airtel, Sunil Mittal, as to when they would be able to fix the problem. "When will calls not drop in Lutyens' Delhi?," Chidambaram asked Mittal at the NDTV Profit Business Award function on Monday evening.

While Anna fasts, govt silently drafts new bill

While Anna fasts, govt silently drafts new bill

Rediff.com22 Aug 2011

In an apparent answer to crusader Anna Hazare's team mobilising the masses suffering corruption of the lower level bureaucracy, the government has quietly kicked of drafting of a Bill for creating a mechanism for the public services grievance redressal.

Bombay HC asks all cab firms to apply for licences by March 16

Bombay HC asks all cab firms to apply for licences by March 16

Rediff.com7 Mar 2022

The HC, though, refrained from prohibiting such cabs from plying in the meanwhile saying it was aware such a move would adversely affect commuters.

'Mamata contained Sandeshkhali situation well in time before BJP...'

'Mamata contained Sandeshkhali situation well in time before BJP...'

Rediff.com3 Apr 2024

'One Sandeshkhali won't turn around women's perception of Mamata Banerjee in this state'

IT minister pulls up WhatsApp for incorrect India map

IT minister pulls up WhatsApp for incorrect India map

Rediff.com31 Dec 2022

The minister also made it clear that "all platforms that do business in India and/or want to continue to do business in India, must use correct maps".

HC refuses to stay new IT rules regulating digital news media

HC refuses to stay new IT rules regulating digital news media

Rediff.com28 Jun 2021

According to amended IT rules, social media and streaming companies will be required to take down contentious content quicker, appoint grievance redressal officers and assist in investigations.

26/11: Pak court  told to redress suspect's woes

26/11: Pak court told to redress suspect's woes

Rediff.com27 Oct 2009

A Pakistani anti-terror court conducting trial of seven suspects arrested for involvement in Mumbai attacks, including the Lashkar-e-Tayiba's operations chief Zakiur Rehman Lakhvi, was directed on Tuesday by the Lahore High Court to take into account the views of the accused and redress their grievances.

Over 1,250 complaints lodged at govt camps in Sandeshkhali

Over 1,250 complaints lodged at govt camps in Sandeshkhali

Rediff.com24 Feb 2024

Sandeshkhali Block 2, the epicentre of the violent protests triggered by allegations of land encroachment and sexual misconduct involving local TMC leaders, has contributed the largest share of close to 1,000 complaints.

Welfare scheme for Indians in UAE

Welfare scheme for Indians in UAE

Rediff.com23 Nov 2007

The Indian Embassy in the United Arab Emirates is working out a comprehensive scheme, including setting up of a grievance redressal mechanism.

Govt not to seek disclosure of flash sales from e-tailers

Govt not to seek disclosure of flash sales from e-tailers

Rediff.com22 Jun 2021

The Centre on Tuesday said it will not seek disclosure of flash sales from e-commerce players to regulate the fraudulent sale of goods and services but will take appropriate action as per the law on consumer complaints. Discount sales that benefit maximum to consumers will continue, but not fraudulent flash sales on the e-commerce platforms, the government said, adding that the e-tailers need not be "anxious" about the draft rules. Ban on fraudulent flash sales, mis-selling and appointment of chief compliance officer/grievance redressal officer -- are among key amendments proposed to the Consumer Protection (e-commerce) Rules, 2020, on which the government has sought public comments by July 6.

Twitter removes map showing J-K, Ladakh outside India

Twitter removes map showing J-K, Ladakh outside India

Rediff.com28 Jun 2021

#TwitterBan was trending on Twitter with almost 17,000 tweets.

Task force to coordinate filling up of vacancies in central ministries

Task force to coordinate filling up of vacancies in central ministries

Rediff.com14 Jul 2022

The development assumes significance as Prime Minister Narendra Modi had last month announced 10 lakh government recruitments in the next 1.5 years.

'SEZs are the law of the land'

'SEZs are the law of the land'

Rediff.com22 Feb 2007

G K Pillai, chairman of India's Board of Approval for SEZs, demystifies SEZs and the controversy surrounding them.

Why SEZs are good for India

Why SEZs are good for India

Rediff.com21 Feb 2007

G K Pillai, who heads the government's SEZ panel, demystifies SEZs and the controversy surrounding them.

Finmin warns bankers against using influence for transfer

Finmin warns bankers against using influence for transfer

Rediff.com19 Mar 2015

Arun Jaitley has advised banks to take decisions without fear.

Land buy: Rehab policy not fool-proof

Land buy: Rehab policy not fool-proof

Rediff.com1 Sep 2007

The group of ministers on the rehabilitation policy has devised separate solutions for the two set of people affected by the acquisition of land by industry.